– i n t r o d u c t i o n
The B2E App for fitters.
This App enables the Carglass fitter to execute more orders mobile on the road as well as stationary in the branch. If there are several mobile orders in the deployment planning for the next day, the app should optimize the route planning.
If an order is executed stationary, the app should reduce the execution time by means of an integrated assistant, in order to be able to process more orders daily in the branch.
– t h e g o a l
CRO – Conversion rate optimization
Get more repair jobs done within a day.
– P R O D U C T V I S I O N
“The app enables the fitter to effectively plan, execute and fully process his orders right through to digital customer signature. The app makes his daily work easier and gives him a secure feeling when executing an order.”
– D E S I G N P R O C E S S
– k e y r e s u l t s
Fitters execute more orders at mobile operations by using the digital route planning
Usability: Not usable
Due to glue and handgloves, the digital assistant module is unusable during executing an order