Who am I?
As a former creative director, my roots are in advertising. Today I find my challenge in the exciting field of the customer experience.
Whether as a strategist, consultant, researcher or concept developer – I get involved wherever complex end-to-end customer journeys and CX solutions are required.”
some Companies I work with
In my more than 12 years of experience I have the pleasure to work with some pretty great people at some pretty awesome companies.
what i bring
12+ years professional experience in the field of customer experience and service design: UX-Strategist, -Consultant, -Designer
Experienced in B2B and B2C products & services
Deep knowledge in E-Commerce and conversion rate optimization
Facilitator of design thinking workshops and design sprints
Certified Scrum Master PSM I
Availability
I’m currently available for project based and long-term consulting work.
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